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Frequently Asked Questions

 

What is your shipping Policy?

All prints are shipped from Bay Photo Lab, who provide exceptional quality fine art prints on canvas, metal, acrylic, and archival-quality fine art papers.  They have a great track record for international and domestic shipping, with fast delivery times for every product you choose.  For specifics, see Bay Photo Lab's Shipping Policy.

What is your Policy on Returns/Exchanges/Refunds? 

All sales are FINAL.  I do not accept returns. If you receive a damaged print, a full refund or exchange will be provided.

If your prints arrive damaged, please keep all the packaging and email photos of the damaged print and your order number to dan@propeakphotography.com within 24 hours of receipt for further instructions.

How can I keep up with your new work?

Sign up for my newsletter, and keep an eye on my ProPeak Photography social media feeds on Facebook, Instagram, Flickr and 500px.  If you see something in one of those places that catches your eye, but is not offered here, please, don't hesitate to contact me!

Why should I become a subscriber?

Beyond the initial subscriber discount, subscribers receive emails from me on a not-to-exceed weekly basis about new product and price discount offerings not offered to the general public.  I don't share your contact information with other retailers, so you won't see an increase in spam traffic in your inbox.  Additionally, I like to think of my subscribers more as friends than merely potential customers.  I would love to hear from you with feedback on the products I offer and your ideas for my next series of photos.

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

WARNING: This merchant has removed information about what materials they are using in the production of their products. Please verify with them directly.

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